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Manager Enrolments And Examinations Office

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Job title: Manager Enrolments And Examinations Office
Job posted: 11 June 2018
Closing Date: 24 June 2018

The Singapore campus of James Cook University is fully owned by James Cook University Australia, which is ranked in the top 2%* of universities in the world. James Cook University Australia established its Singapore campus in 2003 as part of its expressed intent of internationalising its activities and offers a suite of university level programs at the Singapore campus covering the areas of Business, Information Technology, Psychology, Education, Accounting, Arts, Aquaculture, Environmental Science, Games Design, Tourism and Hospitality.

James Cook University offers Higher Degree by Research programs# such as Doctor of Philosophy, Master of Philosophy and pathways to a higher degree.  Additionally, the campus offers courses at the pre-university level, specifically designed to provide pathways for students who are unable to immediately meet university entrance standards.

Singapore is an interesting place to live and provides easy access to other countries in the region.  The position offers the successful applicant the opportunity to expand their cultural experience, live in a fascinating and exciting city.  Please visit http://www.jcu.edu.sg or http://www.jcu.edu.au for more information.

We are now seeking suitable candidates for the position of:

Manager Enrolments And Examinations Office

This position is responsible for managing and ensuring the consistent, effective and efficient provision of quality student focused services including assisting the Associate Director Admissions, Enrolments and Examinations Office on course applications, enrolments, advanced standing processing, campus transfer, inter campus mobility and other related operations in the Registrar’s office. This position is also responsible for managing an efficient and effective operation of the Examinations office which will also include managing student assignments and the student feedback program.


  • Assist the Associate Director Admissions, Enrolments and Examinations Office in the  interpretation, implementation and evaluation of academic processes with emphasis on  enrolment compliance, advanced standing compliance, completion compliance, mobility, campus transfer and exchange program
  • Responsible for providing accurate and timely information on coursed and subjects for registration with the Council for Private Education
  • Manage and ensure that the Examinations office runs effectively, efficiently and complies fully with the examination processes and standards  of JCU Singapore
  • Assist Associate Director in managing the student progression (show cause) process
  • Responsible for ensuring all processes for graduation are smoothly conducted.

Key selection criteria

  • Minimum qualification of a recognised Bachelor’s Degree
  • Able to work and deliver effectively within a restricted timeframe
  • Supervisory experience in university environment advantageous
  • Good IT skills with a strong understanding of the application of technology
  • People oriented with strong interpersonal Skills
  • Strong oral and written communication Skills

If you have the appropriate qualifications and proven experience to deliver successfully on the above responsibilities, we invite you to send in your application in confidence to the Director, Human Resources, at the following email address: humanresources-singapore@jcu.edu.au Please state the position you are applying for in subject header. Applications should include a cover letter addressing the selection criteria for the position and an up to date CV.

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications or, alternatively, not to make an appointment.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia.

*The Academic Ranking of World Universities, Shanghai Jiao Tong University, 2017
#The Doctor of Psychology (Clinical Psychology) program is also available