Events CITBA Panel Discussion: Future of Retailing

JCU Events

Tue, 8 Dec 2020

CITBA Panel Discussion: Future of Retailing

When: 8 December 2020, 4pm -- 5pm
Location:Live Webinar


This webinar on the future of retailing will focus on the road ahead for retailers in the wake of the devastating effect the pandemic has had on this sector. We will discuss the lessons that retailers can learn from this pandemic and how retail organisations could improve their risk assessment and resiliency in the future to adopt agile strategies. The discussion will explore perspectives on the future of retail supply chain, retail innovation and cybersecurity risks with the panel comprising a retail practitioner, an academic and a cybersecurity expert.

Register now

Photos and recording will be taken during the event for news and various publicity purposes.


Dr Malobi Mukherjee
Lecturer, Business
James Cook University, Singapore

Before joining James Cook University, Singapore, Dr Mukherjee worked as a Research Fellow at the Institute on Asian Consumer Insight (ACI) in Singapore’s Nanyang Technological University. Prior to this she was a Research Fellow at the Oxford Institute of Retail Management in the Saïd Business School at the University of Oxford, where she currently holds a Visiting Research Position.

Previously, she has held teaching positions at the University of Manchester and at London Metropolitan University. Her research interests focus on international retail development in emerging markets and she adopts the scenario planning methodology to study the future of retail development in emerging markets. She has experience in working with retailers such as John Lewis, Sainsbury’s, and global companies such as AMDOCS in her capacity as a researcher and consultant.


Mr. Andal Alwan
Regional Head – APAC, Consumer Goods, Retail and Logistics at Infosys Limited

Andal is a collaborative leader and a deep strategy, business and digital transformation specialist with over 25 years of experience with global clients across multiple industries. Over the years Andal has built trusted relationships with clients, key stakeholders and teams across the retail, logistics and consumer goods sector. She is passionate about supporting the growth of women leaders and strives to achieve authenticity and consistency in her various roles.

Mr. Prashant Nayak, CFE, BCCS
Vice President Global Security, (APAC& Middle East) at The Walt Disney Company    

Prashant has over 26 years work experience in the Corporate Security domain having managed areas of Physical Security, Information Risk, Crisis Management, Global Financial security in the banking and hospitality. At Walt Disney he manages Global Security for APAC and the Middle East.

Dr. Richard Cuthbertson
Research Director, Oxford Institute of Retail Management, Saïd Business School, University of Oxford    

Richard is a leading expert in the development of consumer-facing businesses in a data rich world, where the diversity of customer experiences, formats, and channels combine to create a challenging environment for firms, supply chains, and public policy. Richard's interest in consumer service businesses focuses on innovation and transformation, the interactions between customers, technology, and the firm, as well as their influence on society and economic development. He is the author of over 100 published articles and books.