Before joining James Cook University, Singapore, Dr Mukherjee worked as a Research Fellow at the Institute on Asian Consumer Insight (ACI) in Singapore’s Nanyang Technological University. Prior to this she was a Research Fellow at the Oxford Institute of Retail Management in the Saïd Business School at the University of Oxford, where she currently holds a Visiting Research Position.

Previously, she has held teaching positions at the University of Manchester and at London Metropolitan University. Her research interests focus on international retail development in emerging markets and she adopts the scenario planning methodology to study the future of retail development in emerging markets. She has experience in working with retailers such as John Lewis, Sainsbury’s, and global companies such as AMDOCS in her capacity as a researcher and consultant.

Speakers

Andal is a collaborative leader and a deep strategy, business and digital transformation specialist with over 25 years of experience with global clients across multiple industries. Over the years Andal has built trusted relationships with clients, key stakeholders and teams across the retail, logistics and consumer goods sector. She is passionate about supporting the growth of women leaders and strives to achieve authenticity and consistency in her various roles.

Prashant has over 26 years work experience in the Corporate Security domain having managed areas of Physical Security, Information Risk, Crisis Management, Global Financial security in the banking and hospitality. At Walt Disney he manages Global Security for APAC and the Middle East.

Richard is a leading expert in the development of consumer-facing businesses in a data rich world, where the diversity of customer experiences, formats, and channels combine to create a challenging environment for firms, supply chains, and public policy. Richard's interest in consumer service businesses focuses on innovation and transformation, the interactions between customers, technology, and the firm, as well as their influence on society and economic development. He is the author of over 100 published articles and books.