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IT on campus

IT on Campus provides you important information and assistance about Information Technology in JCU Singapore. Technology is a fast changing area and the Information and Communications Technology team at James Cook University is here to help you change along with it. As a student or member of staff, we aim to make sure that your experience with information and communication technology at JCU meets your needs and exceeds your expectations.

It is a good idea to check our page on a regular basis to get useful news & updates.

University Computing Policy

Conditions for use of university computing and communication facilities can be found here

Connecting to Wireless

Accessing the wireless network at JCU Singapore Sims Drive Campus


Eduroam is a worldwide education roaming wireless service for academic institutions. It provides secure wireless connection for staff, students and visitors.

It also allows users to visit other participating institutions and use the same username and password as they would use at their home institution.

All JCU accounts are eduroam ready and can connect to the network using their JCU Email credentials. Complete step-by-step Instructions to getting connected through different devices is available in our portal.

IT Helpdesk

Our dedicated IT team is here to respond your constructive feedback to improve IT service for JCU Singapore community.

Contact details to reach us:

MIS Office, Block B, Level 2
E: itr-singapore@jcu.edu.au
Working hours: 8.30am-6pm, Mon-Fri