About Us Staff Profiles Dr Nurhafihz Noor
Dr Nurhafihz Noor
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Dr Nurhafihz Noor

Qualifications
- Doctor of Philosophy (PhD), University of Adelaide, 2018-2021
- Master of Science (Marketing), University College Dublin, 2014-2016
- Bachelor of Business Administration (Marketing), National University of Singapore, 2005-2008
- Chartered Fellow of the Chartered Institute of Marketing
- Fellow of the Chartered Management Institute
- Fellow of the Higher Education Academy
Click here for research interest and publications
Biography
Dr Hafihz is a Lecturer in Marketing at James Cook University (Singapore Campus). His research focuses on the fields of services marketing, technology adoption, and halal and hospitality. He has authored over 40 publications including scholarly articles in the European Journal of Marketing and the Journal of Islamic Marketing. His most recognized works include the development of an AI Service Quality Scale AISAQUAL and the review of the new halal tourism model RIDA co-authored with a global industry expert.
Dr Hafihz holds Fellowships from the Chartered Institute of Marketing (CMktr FCIM), the Chartered Management Institute (FCMI), and the Higher Education Academy (FHEA). Leveraging his decade of industry experience, he provides inclusive academic inquiry and thought leadership as a board advisor. In recognition of his contributions, he has received the university-level Early Career Researcher and Engagement Excellence Awards, and the industry-level Halal Travel Scholar of the Year Award from CrescentRating.
Research Interests
- Services marketing
- Technology adoption
- Halal and Hospitality