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Our Quality Policy

Quality Policy

James Cook University is focused and committed to delivering high quality learning programs in a research-rich environment for its students within the environmental, legal and regulatory framework of Singapore. The following set of principles shall be embedded into all activities where possible.

  • Aligning our activities with the Strategic Intent and values;
  • Encompassing the four phase cycle of ‘approach, process, systems and review’ (APSR);
  • Encouraging a culture of self-reflection and peer review so that strengths and weaknesses may be identified and addressed;
  • Collaborating with our colleagues across boundaries;
  • Embracing a student focused approach where student participation and feedback informs all phases of the quality cycle;
  • Actively engaging with its stakeholders to meet their needs;
  • Using evidence based practice, informed by scholarly review, and utilising quantitative and qualitative data for effective decision making and strategy evaluation; and
  • Identifying and using relevant internal and external benchmarks and good practice to set goals and strive for improvement.