Attendance & Insurance

Attendance & Insurance

Attendance Requirement

All international students holding a valid Student Pass are required to meet the Immigration and Checkpoints Authority of Singapore (ICA) requirement of 90% Class and Campus attendance. International Students are required to be on campus from Monday to Friday (except Trimester breaks and Public Holidays) for a minimum of three (3) hours daily as per ICA’s regulations.

In the Student’s Pass application form (V36A), Students must not fail to attend classes for a continuous period of seven (7) days or more without any valid reason and would not have a percentage of attendance less than 90% in any month of the course without any valid reasons. The University will inform ICA monthly if students failed to meet the requirements. Student’s Pass may be cancelled or no further renewal will be granted to the student.

All Domestic students are required to meet the attendance requirement of 75%. The Campus Dean will be notified monthly if a student falls below the attendance requirement. Students may be barred from examinations should they fail to meet the attendance requirement.

Attendance is recorded through the Biometric Fingerprint machines.

International students are required to tap in and tap out in order to record their Campus Attendance for the day and should only use the Biometric Fingerprint machines located at the following location:

  • Main Gate

The latest tap-in timing is 7pm while the latest tap-out timing is 10pm. All students recording their Class attendance should only use the Biometric Fingerprint machines located in each classrooms. The window period of tap-in is 30 minutes, 15 minutes before and 15 minutes after the allocated class timing. (E.g. If class starts at 9am, students are required to tap between 8.45am and 9.15am). If student taps outside of the window period, they will be marked as Absent. Students are not required to tap-out from classes.

In circumstances where students are unable to attend classes or fulfil their Campus attendance, students can submit a Class Leave application through StudentFirst:, subjected to the approval of the Associate Director, Student Affairs.

Students can submit Class Leave application based on Medical and Compassion reasons with appropriate supporting documentations for the applied leave.

In line with best practice, the University only accepts Medical Certificates issued by Doctors and Dentists registered with the Singapore Medical Council and the Singapore Dental Council.

For enquiries pertaining to Attendance, please email [email protected]

Medical Insurance

  • The University provides the medical insurance to our students, coverage includes hospitalization, surgery and treatment costs.
  • Students under 21 years old would require Parent / Guardian consent and signature when claiming for insurance.
  • The average processing time for insurance claim is between six (6) to eight (8) weeks from the date of submission of the required documentations
  • Access to appropriate details and forms can be accessed here.
  • Terms and conditions for Medical Insurance can be found in the Product Summary
  • Hospitalization and Accident Coverage through this link.
  • FAQ
  • For the latest Medical Insurance Coverage please refer here