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Counselling Office
At James Cook University (Singapore Campus), the counselling office is committed to promoting and supporting student’s mental wellbeing.
We offer confidential individual counselling services and organise workshops covering topics commonly faced by students.
Free, confidential counselling services are provided to all enrolled students, providing a safe and supportive environment for students to share any difficulties and challenges you may be facing.
Some of the benefits gained from counselling include:
- Improved communication and interpersonal skills
- Greater self-acceptance and self-esteem
- Enhanced expression and regulation of emotions
- Increased confidence and decision-making skills
- Greater ability to manage stress effectively
Counselling sessions are by appointments only and are available through face-to-face or zoom platform. During the session, you can openly discuss concerns and challenges that could interfere with your studies and personal adjustment. Counselling can help you build strengths, improve wellbeing and achieve academic success.
Location
The Counselling Office is at Block D, Room D1-14, near the New Student Hub and Canteen of our Campus.
Hours
Office Hours are from Monday to Friday, 9am to 6pm (closed from 12pm to 1pm). The office is closed during Public and University holidays.
Counselling sessions are held via zoom or face-to-face are available from Monday through Friday with hourly appointments from 9am to 5pm only. Kindly please book your preferred counselling session via the link below.
To book a counselling appointment, please scan the QR code or click the link provided.
James Cook University (Singapore Campus) Counselling Office Appointment Booking
Please note that the counselling office does not offer emergency or crisis intervention services. Students in need of such services are advised to go to the nearest A&E, call 995 for emergency services, SOS at 1-767, or the IMH 24-hour hotline at 63892000.
Student Wellbeing Series: Thriving in University life
University is a time of growth, discovery, and challenge—and your wellbeing is key to making the most of it. This series of workshops is designed to help you not just survive but thrive during your university journey.
All workshops will be conducted in person and are usually 60 minutes in duration.
Please refer below for the upcoming workshops:
Date | Outline |
---|---|
Week 1 19 May 2025, 11am “Managing Stress” |
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Week 1 20 May 2025, 11am “Unlocking Better Sleep” |
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Week 1 21 May 2025, 4pm “Compassion instead of criticism” |
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Week 1 22 May 2025, 4pm “Values 101: Finding what truly matters“ |
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Registration Link: Student Wellbeing Series – James Cook University (Singapore Campus) Counselling Office
Workshop topics include but are not limited to:
- Self-Care
- Managing Anxiety
- Resilience
- Motivation
- Building Confidence
Wellness workshops are also available by request through the James Cook University (Singapore Campus) Counselling Office. You can also request a workshop for a specific group regarding a specific topic by dropping us an email at studentcounselling-singapore@jcu.edu.au. We can meet with you and your group to discuss further.
The following resources are provided as a reference. For more accurate information on Mental Health Services and helplines, you can refer to MindSG, at https://www.healthhub.sg/programmes/mindsg/discover.
Name of Organisation | Contact | Operating Hours |
Crisis and Emergencies | ||
National Mindline | 1 771 (Tel) 6669 1771 (WhatsApp) | 24Hours |
Samaritans of Singapore | 1 767 (Tel) | 24Hours |
National Anti-Violence Hotline | 1800 777 0000 | 24Hours |
Police | 999 | 24Hours |
SCDF (Ambulance and Fire Brigade) | 995 | 24Hours |
General Mental Health Support | ||
Brahm Centre Assistline | 6655 0000 (Tel) | Daily |
Care Corner Counselling (Mandarin speaking) | 1800 3535 800 | Mon to Sun (except public holidays) |
Care Singapore (Hear4U) | 6978 2728 (WhatsApp/Tel) | Mon to Fri |
CHAT (webCHAT) (For people aged 16 to 30) | imh.com.sg/CHAT | Tue to Sat (except public holidays) |
Fei Yue Online Counselling Services (For people aged 12 to 25) | ec2.sg | Mon, Thu, Fri (except public holidays) |
Silver Ribbon Singapore | 6386 1928 | Mon to Fri (except public holidays) |
Singapore Association for Mental Health (SAMH) | 1800 283 7019 | Mon to Fri (except public holidays) |
Agency for Integrated Care (AIC) | 1800 650 6060 | Mon to Fri |
Bullying (Cyber/Mental) | ||
Help123 Cyber Wellness Community Support | 1800 6123 123 | Mon to Fri (except public holidays) |
Addiction | ||
National Addictions Management Services (NAMS) All Addictions Helpline | 6732 6837 | Mon to Sun |
National Problem Gambling Helpline and Webchat | 1800 6668 668 | Mon to Sun |
Women | ||
Association of Women for Action & Research (AWARE) | 1800 777 5555 | Mon to Fri |
Pregnancy Crisis Service | 6339 9770 (Tel) | Daily |
HIV/AIDS | ||
AIDS Information & Counselling Hotline (by Action for AIDS) | 6254 0212 | Mon to Fri |
Sexual Assault | ||
Sexual Assault Care Centre | 6779 0282 | Mon to Fri |
Mental Health Services provided by General Practitioners, Polyclinics and Social Service Agencies | ||
Who are we?
Wellness Buddies, an initiative by the JCU Singapore Counselling Office that aims to set up a peer support network on campus to promote emotional and psychological well-being. These students are trained and equipped with the necessary skills to offer emotional support to peers in JCU.
Who might benefit?
Anyone who is going through a rough patch in life might benefit from a little empathic and compassionate support. All existing students in JCU Singapore are welcomed to find a Wellness Buddy for support.
Is it safe to me to share my stuff with another student?
The conversations you have with your Wellness Buddy will be kept confidential (where limitations based on ethical guidelines applies).
How do I make an appointment?
Please scan the QR code or click on the link provided below, we will do our best to match you with our Wellness Buddies based on your information provided. You should expect a reply within 3 working days (during Week 1 to Week 10 of the school trimester).
JCU Wellness Buddy Appointment
Feel free to contact studentcounselling-singapore@jcu.edu.au to find out more.