Current Students Student support services Counselling and Progressions Office

Counselling and Progressions Office

Counselling and Progressions Office

At James Cook University Singapore, the counselling and progressions office is committed to promoting and supporting student’s mental wellbeing.

We offer confidential individual counselling services and organise workshops covering topics commonly faced by students.

Free, confidential counselling services are provided to all enrolled students, providing a safe and supportive environment for students to share any difficulties and challenges you may be facing.

Some of the benefits gained from counselling include:

  • Improved communication and interpersonal skills
  • Greater self-acceptance and self-esteem
  • Enhanced expression and regulation of emotions
  • Increased confidence and decision-making skills
  • Greater ability to manage stress effectively

Counselling Appointments are available through face-to-face or zoom platform by securing an appointment. During the session, you can openly discuss concerns and challenges that could interfere with your studies and personal adjustment. Counselling can help you build strengths, improve wellbeing and achieve academic success.


The Counselling and Progressions Office is at Block D, Room D1-14, near the New Student Hub and Canteen of our Campus.


Office Hours are from Monday to Friday, 9am to 6pm (closed from 12pm to 1pm). The office is closed during Public and University holidays.

Counselling sessions are held via zoom or face-to-face (subject to Covid-19 Restrictions and Advisory) are available from Monday through Friday with hourly appointments from 9am to 5pm only. Kindly please book your preferred counselling session at least 3 days in advanced.

To book a counselling appointment, please scan the QR code or click the link provided.

Wellness Workshops Registration Form QR Code

JCU Counselling and Progressions Office Appointment Booking

Please note that the counselling office does not offer emergency or crisis intervention services. Students in need of such services are advised to go to the nearest A&E, call 995 for emergency services, SOS at 1-767, or the IMH 24-hour hotline at 63892000.

Regular wellness workshops are conducted to allow students to learn more about issues commonly faced by students and useful strategies.

These workshops are collaborative, informative presentations dedicated on a selection of mental health and wellness related themes.

All workshops will be conducted in person and are usually 60 minutes in duration.

Please refer below for the upcoming workshops:



Week 2

24 Mar 2023, 5pm

“The Journey of Transition: Overcoming Adaptation and Loneliness”

  • Defining what is Transition?
  • Understanding the profound impact of transition in our lives

Week 3

31 Mar 2023, 5pm

“Managing the turbulence that rocks the boat: Handling the stress from relationships”

  • Sharing what are the types of Transitions
  • Learning coping strategies such as tips on self-care and well-being

Week 5

14 Apr 2023, 5pm

“Avoid the Breaking Point: How to Manage your Anger”

  • Understanding of our own emotions and responses, specifically anger and how it can affect our interactions with others.
  • Learning ways to manage anger or help others to do so via cognitive reframing techniques.

Week 7

05 May 2023, 5pm

“Intimate Partner Violence: Spotting Red Flags”

  • Defining who is an “intimate partner”?
  • Recognising intimate partner violence (including physical abuse, psychological abuse, emotional abuse, and sexual abuse)
  • Differentiating Characterological vs. situational violence
  • Highlighting the red flags to look out for
  • Sharing on what to do about IPV: Personal Protection Order (PPO), Protection from Harassment Act (POHA), Sexual Assault Care Centre

To register for the wellness workshops, please scan the QR code or click the link provided.

Registration Link: Wellness Workshops - JCU Singapore Counselling and Wellbeing Office SP51 2023

Workshop topics include but are not limited to:

  • Self-Care
  • Managing Anxiety
  • Resilience
  • Motivation
  • Building Confidence

Wellness workshops are also available by request through the JCU Singapore Counselling and Wellbeing Office. You can also request a workshop for a specific group regarding a specific topic by dropping us an email at [email protected]. We can meet with you and your group to discuss further.

Transiting Back to School  
Just Do it: Combating Procrastination  
It’s ‘Me time’: Learning to Love Yourself  
I’m Here For You: Helping Someone in Distress

Imposter Syndrome


Night Night Sleep Tight: Sleep Hygiene


Controlling the Rage

This is Me - Regaining Self-Worth
Identifying Signs of Family Violence
Embracing Diversity - Managing Cultural Differences
Cultivating habits: Keep on Keepin' On

Time management: If not now, then when?

The silence of loneliness

The following resources are provided as a reference. While we aim to provide the most up-to-date and accurate information, we do not guarantee the accuracy of the list provided below:

Contact number

Operating hours



Samaritans of Singapore

1 767


Institute of Mental Health

6389 2222


National CARE Hotline

1800 202 6868

Mon to Sun

8am to 8pm

SAF Counselling Centre

1800 278 0022


Youth Crisis Hotline

6252 6300

Mon to Sat

3pm – 10pm

Silver Ribbon

6386 1928

Mon to Fri except public holidays

12pm – 8pm

ADAM Association

(For men in crisis)

1800 626 2626

Mon to Fri

12pm – 8pm

General Helpline


Singapore Association for Mental Health

1800 283 7019

Mon to Fri except public holidays

9am – 1pm, 2pm – 6pm

Viriya Community Services

8323 2001

Mon to Fri

9am – 6pm

Care Singapore


6978 2728


Mon to Fri

10am – 5pm

Care Corner Counselling (Mandarin speaking)

1800 3535 800

Mon to Sun except public holidays

10am – 10pm

Bullying (Cyber/Mental)


Help123 Cyber Wellness Community Support

1800 612 3123

Mon to Fri except public holidays

2pm –10pm



National Anti-violence hotline

1800 777 0000




All Addictions Helpline

6 732 6837

Mon to Sun (including Public Holidays),

8am – 11pm

National Problem Gambling Helpline

1800 6 668 668

Mon to Sun (including Public Holidays),

8am – 11pm




Association of Women for Action & Research (AWARE)

1800 777 5555

Mon to Fri

10am – 6pm

Pregnancy Crisis Service

6339 9770




AIDS Information & Counselling Hotline (by Action for AIDS)

6254 0212

Mon to Fri

10am – 5.30pm