Current Students Student support services Counselling and Progressions Office

Counselling and Progressions Office

Counselling and Progressions Office

At James Cook University Singapore, the counselling and progressions office is committed to promoting and supporting student’s mental wellbeing.

We offer confidential individual counselling services and organise workshops covering topics commonly faced by students.

Free, confidential counselling services are provided to all enrolled students, providing a safe and supportive environment for students to share any difficulties and challenges you may be facing.

Some of the benefits gained from counselling include:

  • Improved communication and interpersonal skills
  • Greater self-acceptance and self-esteem
  • Enhanced expression and regulation of emotions
  • Increased confidence and decision-making skills
  • Greater ability to manage stress effectively

Counselling Appointments are available through face-to-face or zoom platform by securing an appointment. During the session, you can openly discuss concerns and challenges that could interfere with your studies and personal adjustment. Counselling can help you build strengths, improve wellbeing and achieve academic success.


The Counselling and Progressions Office is at Block D, Room D1-14, near the New Student Hub and Canteen of our Campus.


Office Hours are from Monday to Friday, 9am to 6pm (closed from 12pm to 1pm). The office is closed during Public and University holidays.

Counselling sessions are held via zoom or face-to-face (subject to Covid-19 Restrictions and Advisory) are available from Monday through Friday with hourly appointments from 9am to 5pm only. Kindly please book your preferred counselling session via the link below.

To book a counselling appointment, please scan the QR code or click the link provided.


JCU Counselling and Progressions Office Appointment Booking

Please note that the counselling office does not offer emergency or crisis intervention services. Students in need of such services are advised to go to the nearest A&E, call 995 for emergency services, SOS at 1-767, or the IMH 24-hour hotline at 63892000.

Regular wellness workshops are conducted to allow students to learn more about issues commonly faced by students and useful strategies.

These workshops are collaborative, informative presentations dedicated on a selection of mental health and wellness related themes.

All workshops will be conducted in person and are usually 60 minutes in duration.

Please refer below for the upcoming workshops:



Week 2

29 May 2024, 5pm

“Am I just lazy, careless and disorganised?”

  • Understanding about yourself
  • Reasons for missing assignment deadlines, appointments

Week 2

30 May 2024, 5pm

“What am I feeling: Understanding emotions”

  • What are emotions?
  • The functions of emotions
  • Working with emotions

Week 3

5 Jun 2024, 5pm

“Managing Anxiety”

  • What is anxiety, and when is it too much? (Signs and symptoms, causes)
  • Types of anxiety
  • Ways of coping with anxiety

Week 3

6 Jun 2024, 5pm

“Grass is Always Greener: Understanding Social Comparison”

  • Understanding the psychology behind social comparison
  • Can social comparison be useful?
  • Tips on how to manage the urge to compare
To register for the wellness workshops, please scan the QR code or click the link provided.

Registration Link: Wellness Workshops - JCU Singapore Counselling and Wellbeing Office SP51 TR2 2024

Workshop topics include but are not limited to:

  • Self-Care
  • Managing Anxiety
  • Resilience
  • Motivation
  • Building Confidence

Wellness workshops are also available by request through the JCU Singapore Counselling and Wellbeing Office. You can also request a workshop for a specific group regarding a specific topic by dropping us an email at [email protected]. We can meet with you and your group to discuss further.

Transiting Back to School  
Just Do it: Combating Procrastination  
It’s ‘Me time’: Learning to Love Yourself  
I’m Here For You: Helping Someone in Distress

Imposter Syndrome


Night Night Sleep Tight: Sleep Hygiene


Controlling the Rage

This is Me - Regaining Self-Worth
Identifying Signs of Family Violence
Embracing Diversity - Managing Cultural Differences
Cultivating habits: Keep on Keepin' On

Time management: If not now, then when?

The silence of loneliness
Beating Academic Burnout
Perfectionism: When good is never enough
Social media addiction
Chasing Silhouette: Helping someone with Eating Disorder
Self-compassion: Being kind to yourself
From Trauma to Triumph
How to Stay Motivated
Understanding Depression
Healthy Boundaries in Relationships

The following resources are provided as a reference. For more accurate information on Mental Health Services and helplines, you can refer to Belle, the Beyond the Label Helpbot, at

Name of Organisation


Operating Hours

Crisis and Emergencies

Samaritans of Singapore

1 767 (Tel)
9151 1767 (WhatsApp)


Institute of Mental Health

6389 2222


National Anti-Violence Hotline

1800 777 0000





SCDF (Ambulance and Fire Brigade)



General Mental Health Support

Brahm Centre Assistline

6655 0000 (Tel)
8823 0000 (WhatsApp)

9am – 7pm

Care Corner Counselling (Mandarin speaking)

1800 3535 800

Mon to Sun (except public holidays)
10am – 10pm

Care Singapore (Hear4U)

6978 2728 (WhatsApp/Tel)

Mon to Fri
10am – 5pm


(For people aged 16 to 30)

Tue to Sat (except public holidays)
1pm – 8pm

Fei Yue Online Counselling Services

(For people aged 12 to 25)

Mon, Thu, Fri (except public holidays)
10am – 12pm, 2pm – 5pm

Silver Ribbon Singapore

6386 1928

Mon to Fri (except public holidays)
9am – 5pm

Singapore Association for Mental Health (SAMH)

1800 283 7019

Mon to Fri (except public holidays)
9am – 6pm

Bullying (Cyber/Mental)

Help123 Cyber Wellness Community Support

1800 6123 123

Mon to Fri (except public holidays)
9am – 6pm


National Addictions Management Services (NAMS) All Addictions Helpline

6732 6837

Mon to Sun
830am – 9pm

National Problem Gambling Helpline and Webchat

1800 6668 668

Mon to Sun
8am – 11pm


Association of Women for Action & Research (AWARE)

1800 777 5555

Mon to Fri
10am – 6pm

Pregnancy Crisis Service

6339 9770 (Tel)
9129 9061 (WhatsApp)

9am – 10pm


AIDS Information & Counselling Hotline (by Action for AIDS)

6254 0212

Mon to Fri
10am – 5.30pm

Mental Health Services provided by General Practitioners, Polyclinics and Social Service Agencies

List of Services

Who are we?

Wellness Buddies, an initiative by the JCU Singapore Counselling Office that aims to set up a peer support network on campus to promote emotional and psychological well-being. These students are trained and equipped with the necessary skills to offer emotional support to peers in JCU.

Who might benefit?

Anyone who is going through a rough patch in life might benefit from a little empathic and compassionate support. All existing students in JCU Singapore are welcomed to find a Wellness Buddy for support.

Is it safe to me to share my stuff with another student?

The conversations you have with your Wellness Buddy will be kept confidential (where limitations based on ethical guidelines applies).

How do I make an appointment?

Please scan the QR code or click on the link provided below, we will do our best to match you with our Wellness Buddies based on the information provided. You should expect a reply within 3 working days.

JCU Wellness Buddy Appointment

Feel free to contact [email protected] to find out more.