Counselling Office

Counselling Office

At James Cook University (Singapore Campus), the counselling office is committed to promoting and supporting student’s mental wellbeing.

We offer confidential individual counselling services and organise workshops covering topics commonly faced by students.

Free, confidential counselling services are provided to all enrolled students, providing a safe and supportive environment for students to share any difficulties and challenges you may be facing.

Some of the benefits gained from counselling include:

  • Improved communication and interpersonal skills
  • Greater self-acceptance and self-esteem
  • Enhanced expression and regulation of emotions
  • Increased confidence and decision-making skills
  • Greater ability to manage stress effectively

Counselling sessions are by appointments only and are available through face-to-face or zoom platform. During the session, you can openly discuss concerns and challenges that could interfere with your studies and personal adjustment. Counselling can help you build strengths, improve wellbeing and achieve academic success.

Location

The Counselling Office is at Block D, Room D1-14, near the New Student Hub and Canteen of our Campus.

Hours

Office Hours are from Monday to Friday, 9am to 6pm (closed from 12pm to 1pm). The office is closed during Public and University holidays.

Counselling sessions are held via zoom or face-to-face are available from Monday through Friday with hourly appointments from 9am to 5pm only. Kindly please book your preferred counselling session via the link below.

To book a counselling appointment, please scan the QR code or click the link provided.

qr-linkJames Cook University (Singapore Campus) Counselling Office Appointment Booking

Please note that the counselling office does not offer emergency or crisis intervention services. Students in need of such services are advised to go to the nearest A&E, call 995 for emergency services, SOS at 1-767, or the IMH 24-hour hotline at 63892000.

Student Wellbeing Series: Thriving in University life

University is a time of growth, discovery, and challenge—and your wellbeing is key to making the most of it. This series of workshops is designed to help you not just survive but thrive during your university journey.

All workshops will be conducted in person and are usually 60 minutes in duration.

Please refer below for the upcoming workshops:

Date

Outline

Week 1

19 May 2025, 11am

“Managing Stress”

  • Identifying signs of stress
  • Impact of short-term and long-term stress
  • Ways to better manage stress

Week 1

20 May 2025, 11am

“Unlocking Better Sleep”

  • Importance of having quality sleep
  • Barriers to having quality sleep
  • How to improve your sleep

Week 1

21 May 2025, 4pm

“Compassion instead of criticism”

  • What compassion is and is not
  • The importance of compassion in our daily lives
  • Self-criticism and why do we do it?
  • How do we show compassion instead of jumping to criticism

Week 1

22 May 2025, 4pm

“Values 101: Finding what truly matters“

  • What values are and why do we care
  • Discover what matters to you through values cards
  • How can values guide you towards a more satisfying and meaningful life
To register for the wellness workshops, please scan the QR code or click the link provided.

Registration for Counselling Workshops May 2025

Registration Link: Student Wellbeing Series – James Cook University (Singapore Campus) Counselling Office

Workshop topics include but are not limited to:

  • Self-Care
  • Managing Anxiety
  • Resilience
  • Motivation
  • Building Confidence

Wellness workshops are also available by request through the James Cook University (Singapore Campus) Counselling Office. You can also request a workshop for a specific group regarding a specific topic by dropping us an email at studentcounselling-singapore@jcu.edu.au. We can meet with you and your group to discuss further.

Transiting Back to School  
Just Do it: Combating Procrastination  
It’s ‘Me time’: Learning to Love Yourself  
I’m Here For You: Helping Someone in Distress

Imposter Syndrome

 

Night Night Sleep Tight: Sleep Hygiene

 

Controlling the Rage

This is Me - Regaining Self-Worth
Identifying Signs of Family Violence
Embracing Diversity - Managing Cultural Differences
Cultivating habits: Keep on Keepin' On

Time management: If not now, then when?

 
The silence of loneliness
Beating Academic Burnout
Perfectionism: When good is never enough
Social media addiction
Chasing Silhouette: Helping someone with Eating Disorder
Self-compassion: Being kind to yourself
From Trauma to Triumph
How to Stay Motivated
Understanding Depression
Healthy Boundaries
Cyber Bullying and Mental Health
Emotion Regulation
Exam AnxietyExam Anxiety

The following resources are provided as a reference. For more accurate information on Mental Health Services and helplines, you can refer to MindSG, at https://www.healthhub.sg/programmes/mindsg/discover.

Name of Organisation

Contact

Operating Hours

Crisis and Emergencies

National Mindline1 771 (Tel)
6669 1771 (WhatsApp)
24Hours

Samaritans of Singapore

1 767 (Tel)
9151 1767 (WhatsApp)

24Hours

National Anti-Violence Hotline

1800 777 0000

24Hours

Police

999

24Hours

SCDF (Ambulance and Fire Brigade)

995

24Hours

General Mental Health Support

Brahm Centre Assistline

6655 0000 (Tel)
8823 0000 (WhatsApp)

Daily
9am – 7pm

Care Corner Counselling (Mandarin speaking)

1800 3535 800

Mon to Sun (except public holidays)
10am – 10pm

Care Singapore (Hear4U)

6978 2728 (WhatsApp/Tel)

Mon to Fri
10am – 5pm

CHAT (webCHAT)

(For people aged 16 to 30)

imh.com.sg/CHAT

Tue to Sat (except public holidays)
1pm – 8pm

Fei Yue Online Counselling Services

(For people aged 12 to 25)

ec2.sg

Mon, Thu, Fri (except public holidays)
10am – 12pm, 2pm – 5pm

Silver Ribbon Singapore

6386 1928

Mon to Fri (except public holidays)
9am – 5pm

Singapore Association for Mental Health (SAMH)

1800 283 7019

Mon to Fri (except public holidays)
9am – 6pm

Agency for Integrated Care (AIC)

1800 650 6060

Mon to Fri
8.30am – 8.30pm
Sat
8.30am – 4pm

Bullying (Cyber/Mental)

Help123 Cyber Wellness Community Support

1800 6123 123

Mon to Fri (except public holidays)
9am – 6pm

Addiction

National Addictions Management Services (NAMS) All Addictions Helpline

6732 6837

Mon to Sun
830am – 9pm

National Problem Gambling Helpline and Webchat

1800 6668 668
ncpg.org.sg

Mon to Sun
8am – 11pm

Women

Association of Women for Action & Research (AWARE)

1800 777 5555

Mon to Fri
10am – 6pm

Pregnancy Crisis Service

6339 9770 (Tel)
9129 9061 (WhatsApp)

Daily
9am – 10pm

HIV/AIDS

AIDS Information & Counselling Hotline (by Action for AIDS)

6254 0212

Mon to Fri
10am – 5.30pm

Sexual Assault

 

Sexual Assault Care Centre

6779 0282

Mon to Fri
10am – 6pm

Mental Health Services provided by General Practitioners, Polyclinics and Social Service Agencies

List of Services

Who are we?

Wellness Buddies, an initiative by the JCU Singapore Counselling Office that aims to set up a peer support network on campus to promote emotional and psychological well-being. These students are trained and equipped with the necessary skills to offer emotional support to peers in JCU.

Who might benefit?

Anyone who is going through a rough patch in life might benefit from a little empathic and compassionate support. All existing students in JCU Singapore are welcomed to find a Wellness Buddy for support.

Is it safe to me to share my stuff with another student?

The conversations you have with your Wellness Buddy will be kept confidential (where limitations based on ethical guidelines applies).

How do I make an appointment?

Please scan the QR code or click on the link provided below, we will do our best to match you with our Wellness Buddies based on your information provided. You should expect a reply within 3 working days (during Week 1 to Week 10 of the school trimester).

JCU Wellness Buddy Appointment

Feel free to contact studentcounselling-singapore@jcu.edu.au to find out more.