Current Students Student support services Counselling and Progressions Office

Counselling and Progressions Office

Counselling and Progressions Office

At James Cook University Singapore, the counselling and progressions office is committed to promoting and supporting student’s mental wellbeing.

We offer confidential individual counselling services and organise workshops covering topics commonly faced by students.

Free, confidential counselling services are provided to all enrolled students, providing a safe and supportive environment for students to share any difficulties and challenges you may be facing.

Some of the benefits gained from counselling include:

  • Improved communication and interpersonal skills
  • Greater self-acceptance and self-esteem
  • Enhanced expression and regulation of emotions
  • Increased confidence and decision-making skills
  • Greater ability to manage stress effectively

Counselling Appointments are available through face-to-face or zoom platform by securing an appointment. During the session, you can openly discuss concerns and challenges that could interfere with your studies and personal adjustment. Counselling can help you build strengths, improve wellbeing and achieve academic success.


The Counselling and Progressions Office is at Block D, Room D1-14, near the New Student Hub and Canteen of our Campus.


Office Hours are from Monday to Friday, 9am to 6pm (closed from 12pm to 1pm). The office is closed during Public and University holidays.

Counselling sessions are held via zoom or face-to-face (subject to Covid-19 Restrictions and Advisory) are available from Monday through Friday with hourly appointments from 9am to 5pm only. Kindly please book your preferred counselling session at least 3 days in advanced to allow the team to get back to you with the available slots and confirm the appointment via email.

To book a counselling appointment, please scan the QR code or click the link provided.

Wellness Workshops Registration Form QR Code

JCU Counselling and Progressions Office Appointment Booking

Please note that the counselling office does not offer emergency or crisis intervention services. Students in need of such services are advised to go to the nearest A&E, call 995 for emergency services, SOS at 1-767, or the IMH 24-hour hotline at 63892000.

Regular wellness workshops are conducted to allow students to learn more about issues commonly faced by students and useful strategies.

These workshops are collaborative, informative presentations dedicated on a selection of mental health and wellness related themes.

All workshops will be conducted via zoom and are usually 60 minutes in duration.

Please refer below for the upcoming workshops:



Week 2

22 July 2022, 5pm

"Imposter Syndrome"

  • What is imposter syndrome
  • Characteristics of imposter syndrome
  • How imposter syndrome affects you - professionally, academically and in relationships?
  • How to recognise and overcome imposter syndrome

Week 6

26 Aug 2022, 5pm

“When care turns into chore: Understanding compassion fatigue”

  • What compassion fatigue is (and isn’t)
  • Possible signs and contributors of compassion fatigue
  • Exploring coping and management strategies

Week 9

16 Sep 2022, 5pm

"I am here for you - Helping someone with mental health issues"

  • Sharing of common mental health issues
  • Identifying signs someone is suffering from mental health issues
  • Sharing of Importance of empathy and how to help someone going through difficult times
  • Identifying signs someone is suffering from mental health issues
  • Sharing of useful community hotlines and resources

Week 10

23 Sep 2022, 2pm

"Beating burnout"

  • What is burnout
  • Signs of being burnout
  • What leads to burnout
  • How to prevent burnout
  • What can be done if one is already experiencing burnout
To register for the wellness workshops, please scan the QR code or click the link provided.

Registration Link: Wellness Workshops - JCU Singapore Counselling and Wellbeing Office SP52 2022

Workshop topics include but are not limited to:

  • Self-Care
  • Managing Anxiety
  • Resilience
  • Motivation
  • Building Confidence

Wellness workshops are also available by request through the JCU Singapore Counselling and Wellbeing Office. You can also request a workshop for a specific group regarding a specific topic by dropping us an email at We can meet with you and your group to discuss further.

Transiting back to school  
Just Do it: Combating procrastination  
It’s ‘Me time’: Learning to love yourself  
I’m here for you: Helping Someone in distress

Imposter Syndrome


Night Night Sleep Tight: Sleep Hygiene


Controlling the Rage

The following resources are provided as a reference. While we aim to provide the most up-to-date and accurate information, we do not guarantee the accuracy of the list provided below:

Contact number

Operating hours



Samaritans of Singapore

1 767


Institute of Mental Health

6389 2222


National CARE Hotline

1800 202 6868

Mon to Sun

8am to 8pm

SAF Counselling Centre

1800 278 0022


Youth Crisis Hotline

6252 6300

Mon to Sat

3pm – 10pm

Silver Ribbon

6386 1928

Mon to Fri except public holidays

12pm – 8pm

ADAM Association

(For men in crisis)

1800 626 2626

Mon to Fri

12pm – 8pm

General Helpline


Singapore Association for Mental Health

1800 283 7019

Mon to Fri except public holidays

9am – 1pm, 2pm – 6pm

Viriya Community Services

8323 2001

Mon to Fri

9am – 6pm

Care Singapore


6978 2728


Mon to Fri

10am – 5pm

Care Corner Counselling (Mandarin speaking)

1800 3535 800

Mon to Sun except public holidays

10am – 10pm

Bullying (Cyber/Mental)


Help123 Cyber Wellness Community Support

1800 612 3123

Mon to Fri except public holidays

2pm –10pm



National Anti-violence hotline

1800 777 0000




All Addictions Helpline

6 732 6837

Mon to Sun (including Public Holidays),

8am – 11pm

National Problem Gambling Helpline

1800 6 668 668

Mon to Sun (including Public Holidays),

8am – 11pm




Association of Women for Action & Research (AWARE)

1800 777 5555

Mon to Fri

10am – 6pm

Pregnancy Crisis Service

6339 9770




AIDS Information & Counselling Hotline (by Action for AIDS)

6254 0212

Mon to Fri

10am – 5.30pm