Current Students You said it. We did it.

You said it. We did it.

You said it. We did it.

Students – your voices are both valued and heard at the Singapore campus of James Cook University. We take student feedback seriously, and we act on them to constantly improve and optimise the learning experience. As we continue to work together, we want to let you know what we’ve done to address your concerns.


You said it!DateWe did it!Date
Student Letter Request TR3 2024 The Student Ambassador collaborated with the ICT department to develop a new Student Letter Request Portal, which has now been implemented. The portal enables timely and accurate retrieval of student information, significantly reducing processing time. As a result, the turnaround time for issuing student letters has improved from three working days to just one working day. TR1S 2025
New Format for Student Orientation TR3 2024 We have reduced new student orientation to a 2 day event instead of the usual 5 day event. The Student Affairs department has reviewed the student orientation format. Core updates and essential information continue to be delivered face-to-face, while other relevant content has been made available online. The objective of the review was to enhance student engagement and make the orientation experience more appealing, while ensuring all essential information is retained for new students. TR1S 2025
New Attendance System TR2 2024 After months of extensive research and collaboration with our ICT department, we have implemented a sophisticated new mobile attendance system designed to minimize machine failures and provide students with an enhanced and seamless experience. TR1S 2025

If you wish to provide suggestions/feedback, share it with us on our JCU Student Feedback Portal