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Students requested for more subjects (AN3006, PY1101 (evening), PY2106 (Evening), LB5234, TO5202, MA1020) to be available for SP52 2020 enrolments.
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SP52 2020 Enrolment Period
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The University immediately worked on this to make it available for enrolments in SP52 2020. All students who requested are now enrolled in it.
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SP52 2020 Enrolment Period
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Students requested that the Sanction on LearnJCU to be lifted in week 2 of the trimester when the sanction was placed due to non-payment of tuition fees.
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24 July 2020
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The University immediately looked into the matter and the next day the sanction was lifted even though it was a weekend. It was decided to be placed on week 4 (on census day) of the trimester.
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25 July 2020
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Clubs and society meetings are not effective when held virtually
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17 April 2020
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The Office of Campus Activities met with the Student Council to explore alternatives to virtual meetings that clubs could utilise for future discussions. It is agreed to continue club meetings online until further notice. Participants are recommended to enable their cameras during virtual meetings to enhance their experience during these sessions.
Club members may contact the Office of Campus Activities at mailto:campusactivities-singapore@jcu.edu.au if they require additional support in managing club meetings or share their feedback.
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12 May 2020
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Mental health issues arising from stress of studying alone
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17 April 2020
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The JCU Singapore Counselling Team is conducting several online workshops from 24 April 2020. Counselling sessions are open by appointment every Monday, Wednesday and Thursday starting on 27 April 2020. Students can write to studentcounselling-singapore@jcu.edu.au to set up an appointment. An email
has been sent to all students with the details. |
24 April 2020
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Additional preparation required before delivering online lectures
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17 April 2020
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The Learning Centre’s Learning Advisors and Peer Tutors provide support with study skills, self-management tips and strategies for learning, reading, writing, maths and statistics via the Learning Centre. |
23 April 2020
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Issues with the grading system
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17 April 2020
| Email was sent from Campus Dean to all students on 17 April to advise:- Students can apply for change in results type (grade to non-grade and vice versa) after release of SP51 results.
- A major decision has been to waive N, U, and WF results, supported by a non-GPA system in foundational years (typically, Level 1 & 2 coded subjects), and to offer flexibility to students in coded If a subjects at Level 3 and above.
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17 April 2020
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Difficulties communicating with lecturer/tutor
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14 April 2020
| Lecturers have set up virtual office hours in site contacts so that you have the opportunity to make one-on-one appointments to discuss matters.
Lecturers are recapping relevant information, and been providing a heads-up for what's coming up so that you can better manage your time and prioritise tasks.
The Learning Centre offers discussion forums jointly facilitated by Academic staff, Peer Tutors and Learning Advisors, where you can post your queries, comments, reflections and ideas. |
14 April 2020
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Inconsistent layout of LearnJCU subject sites makes it difficult to navigate / Difficulties to navigate the online Learning Environment |
10 April 2020
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100% audit of LearnJCU subject sites was conducted and our lecturers and academics have updated their spaces to ensure a consistent layout, and reorganised their subject sites so that content is aligned accordingly.
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20 April 2020
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Lack of clarity regarding exams and grading
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25 March 2020
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DVC student advisory informed students to complete any required assessment online via LearnJCU. | 23 March 2020 |
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Exams Office, LearnJCU support and the Learning Centre developed a set of FAQ to guide and support students with online assessment and grading, and to advise teaching staff. | 11 May 2020 |
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Problematic attendance taking
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24 March 2020
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Session attendance reports based on log files are released on a weekly basis. The data informs support with technical issues. A review process was established to assist students with connectivity issues. |
6 April 2020
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Poor connectivity
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18 March 2020
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Connection to LearnJCU was re-routed through a direct dedicated VPN tunnel to reduce network hops and latency. |
19 March 2020
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Real-time support is provided for teaching staff and students to assist in a range of strategies to improve video and audio quality of Collaborate sessions. |
23 March 2020 |