Dr. Tang Chun Meng

Qualifications

• Doctor of Philosophy (Management), Multimedia University, Malaysia
• Master of Business Administration, Utah State University, USA
• Master of Science (Business Information Systems and Education), Utah State University, USA
• Bachelor of Science (Business Information Systems), Utah State University, USA
• Certified in Logistics, Transportation and Distribution (CLTD)
• Certified in Planning and Inventory Management (CPIM)
• Certified Supply Chain Professional (CSCP)
• Lean Six Sigma Black Belt
• PRINCE2 Practitioner
• Project Management Professional (PMP)

Click here for research interest and publications

Biography

Dr Tang has taught business and information technology courses at both undergraduate and postgraduate levels. To enhance learning delivery, he continues to keep abreast of the latest developments in business and information technology. He also has many years of experience supervising undergraduate and postgraduate students in their dissertations.

Dr Tang has actively conducted research in the area of business information systems (IS). His major research areas include IS evaluation, strategic IS, and IS business alignment. He has received research grants, published journal papers, conference papers and book chapters, as well as edited various books. He is familiar with both quantitative and qualitative research methods.

Armed with the latest trends in technology, knowledge of successful business IT case studies and best practices, a good understanding of both the business and technology aspects, coupled with strong research skills, Dr Tang has provided professional and affordable IT advisory, business analytics, and marketing research services specifically to small and medium-sized businesses.

Dr Tang is a member of the Association for Supply Chain Management (ASCM) and the Project Management Institute (PMI). He is also a Certified Supply Chain Professional (CSCP), Certified in Logistics, Transportation and Distribution (CLTD), Certified in Planning and Inventory Management (CPIM), Lean Six Sigma Black Belt, PRINCE2 Practitioner, and Project Management Professional (PMP).

Publications

Refereed journal papers

Marthandan, G., & Tang, C.M. (2012).  Mining the literature in search of IT business value. Review of Business Information Systems, 16(3), 89-102.

Tang, C.M., & Marthandan, G. (2011).  An analytical model to measure IS-enabled organizational effectiveness.  International Journal of Enterprise Information Systems, 7(2), 50-65.

Marthandan, G., & Tang, C.M. (2010).  Information technology evaluation: Issues and challenges. Journal of Systems and Information Technology, 12(1), 37-55.

Marthandan, G., & Tang, C.M. (2010).  Thirst for business value of information systems. International Journal of Technology Diffusion, 1(1), 28-40.

Marthandan, G., & Tang, C.M. (2010).  Information systems evaluation: An ongoing measure. International Journal of Business Information Systems, 6(3), 336-353.

Tang, C.M., & Hen, K.W. (2010). Perceived importance of information systems teaching: The business students’ perspective, SEGi Review, 2(2), 3-16.

Marthandan, G., & Tang, C.M. (2009).  Implementing successful information systems.  International Journal of Management & Entrepreneurship, 4(2), 19-33.

Refereed conference papers

Ngerng, M.H., Tang, C.M., & Toh, K.K. (2012).  An analytic hierarchy process (AHP) model to anticipate student preference for social networking sites.  The 2nd International Conference on Applied and Theoretical Information Systems Research (2nd ATISR 2012), 27-29 December 2012, Taipei, Taiwan.

Kwek, C.L., Tang, C.M., Keoy, K.H., & Wong, K.Y. (2012).  The antecedents of customer loyalty: An exploratory study of event management in the tourism industry.  International Conference on Management, Economics and Finance (ICMEF 2012), 15-16 October, 2012, Kuching, Sarawak, Malaysia.

Kwek, C.L., Tang, C.M., Keoy, K.H., & Wong, K.Y. (2012).  The determinants of customer retention in the hotel and resort industry.  International Conference on Management, Economics and Finance (ICMEF 2012), 15-16 October, 2012, Kuching, Sarawak, Malaysia.

Kwek, C.L., Tang, C.M., Keoy, K.H., & Wong, K.Y. (2012).  A study of positive word-of-mouth recommendations in Malaysia’s hospitality industry.  International Conference on Management, Economics and Finance (ICMEF 2012), 15-16 October, 2012, Kuching, Sarawak, Malaysia.

Chaw, L.Y., & Tang, C.M. (2011).  Are the students ready for blended learning?  Asia Pacific Symposium of Management, Science and IT (ASMAT 2011), 2 November 2011, Kuala Lumpur, Malaysia.

Marthandan, G., & Tang, C.M. (2009).  The multi-faceted characteristics of IT-enabled organizational effectiveness.  Symposium on Progress in Information and Communication Technology (SPICT 2009), 7-8 December 2009, Kuala Lumpur, Malaysia.

Tang, C.M., & Hen, K.W. (2008).  Perceived importance of information systems teaching: The business students’ perspective.  Asian Forum on Business Education International Conference (AFBE 2008), 3-4 December 2008, Kuala Lumpur, Malaysia.

Chapters in a book

Tang, C.M., & Marthandan, G. (2013).  An analytical model to measure IS-enabled organizational effectiveness.  In M. Tavana (Ed), Competition, strategy, and modern enterprise Information Systems (pp. 230-245). Hershey, PA: IGI Global.  ISBN: 9781466624641.

Kwek, C.L., Tang, C.M., Keoy, K.H., & Wong, K.Y. (2012).  Enhancing customer satisfaction and loyalty: An exploratory study of event management in the tourism industry.  In Wong, K.Y., Keoy, K.H., & Kwek, C.L. (Eds.), Tourism industrial development in eco-destination (pp. 85-100).  Kuala Lumpur: UCSI Publishing House.  ISBN: 9789671028964.

Kwek, C.L., Tang, C.M., Keoy, K.H., & Lau, H.C. (2012).  Analysing the influencing factors of customer retention in the hotel and resort industry. In Wong, K.Y., Keoy, K.H. & Kwek, C.L. (Eds.), Tourism industrial development in eco-destination (pp. 101-118).  Kuala Lumpur: UCSI Publishing House.  ISBN: 9789671028964.

Kwek, C.L., Tang, C.M., Keoy, K.H., & Wong, K.Y. (2012).  Exploring the impacts of relationship quality on word-of-mouth recommendations for the hospitality industry in Malaysia.  In Wong, K.Y., Keoy, K.H. & Kwek, C.L. (Eds.), Tourism industrial development in eco-destination (pp. 119-130).  Kuala Lumpur: UCSI Publishing House.  ISBN: 9789671028964.

Marthandan, G., & Tang, C.M. (2012).Information systems for organisational effectiveness (ISOE) model: A rationale alignment.  In Z. Belkhamza and S. A. Wafa (Eds), Measuring organizational information systems success: New technologies and practices (pp. 39-61).  Hershey, PA: IGI Global.  ISBN: 9781466601703.

Edited books

Kwek, C.L., Tang, C.M., & Ting, H.C. (2012).  Contemporary empirical business issues in China: Business administration, human resource management and organizational behaviour.  Kuala Lumpur: UCSI Publishing House. ISBN: 9789671028926.

Kwek, C.L., Tang, C.M., & Ting, H.C. (2012).  Contemporary empirical business issues in China: Marketing management, brand management and logistics management. Kuala Lumpur: UCSI Publishing House. ISBN: 9789671028933.

Kwek, C.L., Tang, C.M., & Ting, H.C. (2012).  Contemporary empirical business issues in China: Property management, electronic commerce and information technology.  Kuala Lumpur: UCSI Publishing House. ISBN: 9789671028940.

Kwek, C.L., Tang, C.M., & Ting, H.C. (2012).  Contemporary empirical business issues in China: Tourism management, hospitality management and finance management.  Kuala Lumpur: UCSI Publishing House.  ISBN: 9789671028957.