Updates on Coronavirus disease 2019 (COVID-19)

Updated: 27 March 2020

In response to the 2019 new coronavirus, the Singapore campus of James Cook University has put in place a set of protective measures and advice to keep our students and staff healthy and safe, as well as to better mitigate risks and minimise disruption. You may refer to our comprehensive COVID-19 Action Plan here.

Students

Students are welcome to make use of campus facilities such as the library, the Student Hubs, computer labs, classrooms and to meet with Academic staff. Students should maintain good personal hygiene and comply with control measures.

Who you are / your situation:	Action required
All students	Temperature screening is required each time when entering the campus (located at the roundabout area in front of Student Affairs department after entry from the main entrance) or Guardhouse. Relevant symptoms and temperatures in excess of 38 degrees Celsius require Standard Operating Procedure adherence. Attendance will be recorded by teaching staff.
New & Returning students starting 16 March 2020 – including students from SP51/SP91	For the first two weeks of the trimester commencing on 16 March 2020, lectures and learning sessions will be conducted online via our online Learning Management System (LMS) platform “LEARNJCU”. Face-to-face classes on campus will resume once the situation normalises. Complete/Present the Health Declaration form to declare health status and travel history when visiting campus. Participate in temperature screening when visiting campus. Refer to the SP51/91 week 3 program modality table below to view your arrangements for SP51/91 week 3 onwards.
Students reporting for exams	Report to the campus at least 1 hour prior to the scheduled exam time to ensure temperature screening and declaration.
Affected students – are arriving from or have had recent travel history to affected countries*; or are currently within the 14-day Stay-Home Notice	Comply with the 14-day Stay-Home Notice from the day after arrival in Singapore. Produce the photo ID and Airline Boarding Pass for verification at the University main entrance.
Students accepted into courses but not yet physically present in Singapore	Engage in online learning and contact Student Affairs studentservices-singapore@jcu.edu.au for further information.
Graduating students	Students will be issued Certificate of Completion upon successful completion of award requirements. Students may request to graduate in absentia through University Council meeting. Students will have the opportunity to attend deferred Graduation Ceremonies. Contact Examination Office: exams-singapore@jcu.edu.au for further details.

SP51/91 week 3 program modality
Business, IT, Science and Diploma	All programs will continue with eLearning for week 3 and week 4. Face-to-face tutorials week 5 onwards.
Psychology and Education	Programs (with the exception of MPsych and MGC) will move to blended approach with online lecturers and face-to-face tutorials.
ELPP	SP91 classes will be face to face. One online class per level for students outside of Singapore. Students in Singapore should attend face-to-face classes. SP94 is offered under face-to-face modality.
Foundation	Face-to-face classes from week 3 onwards.

FAQ

Q: Under what conditions am I allowed to participate in the Online Learning?

A: You must:

Accept the offer of admission
Make payment
Enrol in your subjects

Q: Can I participate in the Online Learning from my home country?

A: Yes. You can access the online learning platform as long as you have an internet connection. If you are facing technical issues, you may contact our Information and Communications Technology team at itr-singapore@jcu.edu.au

Q: Will I have to apply for an In-Principle Approval (IPA) letter / Student Pass if I am participating in the Online Learning outside of Singapore?

A: No. However, do take note that all international students are still required to apply for and receive a valid IPA in order to arrive in Singapore and continue with face-to-face studies after the Online Learning.

The IPA has a validity of 60 days. You are advised to arrive in Singapore at least 7 days before IPA expiry. Students who are arriving from or have had recent travel history to affected countries* are advised to comply with Singapore’s travel advisories and (if applicable) arrive in Singapore at least 21 days before IPA expiry to complete the Stay-Home Notice and ICA formalities.

If your IPA expires, or if you have any questions about your IPA, please contact Student Affairs at studentservices-singapore@jcu.edu.au

Q: Will there still be an orientation on campus?

A: Yes. Students will be organised in smaller groups in order to minimise physical contact and mitigate the potential risks of large gatherings. Students who are unable to attend the orientation on campus, an online orientation will also be offered via Zoom. You can find instructions on how to download the Zoom client and join meetings on your preferred platform (Windows, Mac, Web Browser) here.

Staff

Who you are / your situation:	Action required
All Staff	Temperature screening is required each time at the Guardhouse when entering the campus. Relevant symptoms and temperatures in excess of 38 degrees Celsius require Standard Operating Procedure adherence. Compulsory for all front-office/student-facing staff to wear surgical masks. Approach the Facilities staff at A3-02 to take your temperature whilst at work if you are not feeling well. You can also approach the Guardhouse, Student Affairs or Reception. Complete the Travel Declaration.
Affected staff – staff who have had recent travel history to affected countries*; or are currently within the 14-day Stay-Home Notice	Comply with the 14-day Stay-Home Notice from the day after arrival in Singapore.
Susceptible staff – including staff having/recovering from cough, cold, chest infections, other illnesses and/or are 55 years and above, expecting or have relevant medical conditions.	Student-facing susceptible staff to be relieved of their front-office duties/work from home as agreed with the supervisor. Non-student-facing susceptible staff work from home where possible/subject to exigencies of duties as discussed by Manager.

Visitors

Who you are / your situation:	Action required
All visitors	Complete the Health Declaration form to declare their health status and travel history. Temperature screening is required each time at the Guardhouse when entering the campus.

Affected countries

In view of the evolving COVID-19 situation globally, Singapore has put in place additional precautionary measures for some travellers entering Singapore.

Travel history in the last 14 days in countries/regions	For Singapore residents and long-term pass holders	For short-term visitors
Hubei province (Mainland China)	14-day quarantine	Not allowed entry or transit
All other countries/regions	14-day Stay-Home Notice (SHN)	Not allowed entry or transit

Full list of restrictions: https://www.moh.gov.sg/news-highlights/details/additional-border-control-measures-to-reduce-further-importation-of-covid-19-cases

Health and medical matters

Please wear a mask, visit the doctor or rest at home if you are unwell.
Take the necessary precautions, as advised by Ministry of Health (MOH).

Message from our Deputy Vice Chancellor and Head of Campus, Singapore

Hear from our students

Let us work together by being socially responsible and do our own part in keeping good personal hygiene.

For Assistance
Guardhouse: +65 6709 3892
Facilities: +65 6709 3890
Facilities Hotline: + 65 9677 8868