Courses & Study Digital Readiness
Courses & Study
- Why Study at James Cook University
- Applying & Enrolment
- Inter-campus Mobility Program
- Course level
- Digital Readiness
- Study at JCU
- Current Students
- About Us
- Applying and Enrolment
- JCUS Student Code of Conduct
- Good Science = Great Business 2018 Festival
- Staff Email
- Facilities Booking
- Merit Scholarships
- JCU Graduation
- LearnJCU Help Guides
- Tropical Futures Institute
- Move-Up Scholarships for Current Students
- JCU Success Workshops
General guidelines and minimum systems requirements for online and blended learning at the Singapore campus of James Cook University. Make sure to get set for an online learning journey without technical glitches to make it the best possible experience for yourself and others.
Mac/PC: Windows 10 or MAC OS 10.10
Tablet: iOS (7.0) and Android (4.2) – Depending on the device. Best when paired with a keyboard
Smartphone: iOS (7.0) and Android (4.2) – Depending on the device.
- Anti-virus program (regularly updated)
- Microphone and Speakers
- Web Camera
- Memory 8GB RAM
- Storage 500 GB internal storage drive
Browser Check (We recommend using Chrome or Firefox)
Use the browser checker to check whether the browser supports the most recent release of Blackboard Learn. Opening this page checks whether your browser supports the most recent release of Blackboard Learn.
Clear the cache of your web browser. Occasionally your browser will load your cached info instead of the page that you are trying to view. Clearing the cache will make sure to keep the information current.
Make sure your browser allows third-party cookies. If 3rd party cookies must be disabled, most browsers allow for domain exceptions to be added. Please Allow [*.]bbcollab.com (Chrome) or https://au.bbcollab.com (Firefox).
Check the browser settings
- Disable pop-up blocking for https://learn.jcu.edu.au/ and https://au.bbcollab.com (Firefox pop-up blocker)
Perform Broadband Performance Test (must select the location).
The rate at which you can receive data should exceed 4 Mbps (megabits per second). The higher the better.
While studying at JCU, you will have access to Microsoft Office 365 which includes: email, calendar, contacts, tasks, and Office online. You will need Office tools for your assignments and to collaborate with other JCU students. All emails from JCU will be sent to your JCU email address so check it often.
Visit https://www.jcu.edu.au/information-and-communications-technology/help-and-support/student-it-essentials to download and install Microsoft Office 365
Install and set up VPN
VPN provides secure remote access to University network for accessing file shares and other internal systems. Mainland China students please contact your Student Ambassador to apply for Alibaba account set up if required (conditions apply).