Admissions Transparency

Admissions Transparency

Students who wish to transfer their course will need to have studied for at least one study period.

All applications should be lodged as soon as possible or at least six weeks prior to the start of the study period.

When the transfer of course application is unsuccessful, the student will remain enrolled in the current course. If the student does not wish to continue with the current course, the student will need to formally withdraw from enrolled subjects and from the course. When the transfer of course application is approved, the student will be required to sign a new contract for the new course and apply for a transfer of course with Immigration Checkpoint Authority for a change in Student Visa.

Student must meet the entry requirement of the new course.

The transfer application will be processed within 14 working days.

Details on the procedures are available in the Student Handbook which can be accessed by clicking here.

Cooling off period

All students have a cooling off period of 7 working days from the date on which they sign their contract. The Student will be refunded the highest percentage (stated in the Student Contract) of the fees already paid if the Student submits a written notice of withdrawal to  James Cook University Singapore within the cooling-off period, regardless of whether the Student has started the course or not. Such notice of withdrawal must be received in writing from the student within the seven day cooling off period.

Withdrawal for Cause

Subject to Force Majeure, a student shall be entitled to immediately withdraw from the Course by giving written notice to   James Cook University Singapore of their intention to do as a result of one or more of the following circumstances:

  • James Cook University Singapore fails, for any reason, to commence the course on the commencement date;
  • James Cook University Singapore terminates the course, for any reason, prior to course commencement date;
  • James Cook University Singapore fails, for any reason, to complete the course by the completion date;
  • James Cook University Singapore terminates the course for any reason prior to the completion of the course; or
  • The Student Pass application is rejected by the Immigration and Checkpoint Authority
  • James Cook University Singapore is in breach of its obligations under the student contract

The Student will be entitled to a refund of the entire Course and Miscellaneous Fees already paid should the Student decide to withdraw, within seven (7) working days of the notice.

Withdrawal without Cause:

Where a Student withdraws from the Course for any reason other than those set out above or Force Majeure and the withdrawal notice is received more than 21 days prior to the course commencement date James Cook University Singapore, shall, subject to the no double claim clause,, as soon as practicable after receiving the student’s written notice of withdrawal (and in any event no more than seven (7) working days after receiving such notice) refund to the student 80% of the tuition and other course fees paid less any applicable  administrative charges properly paid/payable under Fee Protection Scheme).

Where the notice of withdrawal is received within 21 days of the course commencement date, the student is not eligible for any refund (subject to the cooling off period provision).

Force Majeure

In the event that  James Cook University Singapore and the student shall be rendered unable to carry out the whole or any part of its obligations under the Student Contract for any reason beyond the control of that party, including but not limited to acts of God, force majeure, strikes, war, riot and any other causes of such nature, then the performance of the obligations hereunder of that party or all the parties as the case may be and as they are affected by such cause shall be excused during the continuance of any inability so caused, but such inability shall as far as possible be remedied with all reasonable dispatch.  For the avoidance of doubt, this shall not apply to cases where:

  • James Cook University Singapore is declared to be insolvent and/or a winding-up order made or bankruptcy issued by the Singapore court against it; and
  • The relevant authority (ies) issue(s) an order to cease and/or terminate the operations of James Cook University Singapore, or the happening of anything of a similar nature under the laws of Singapore.

No Double Claim

If the Student and/or his/her parent/guardian receives any payment from  James Cook University Singapore or the Escrow Bank/Insurance Company due to a provision of the Student Contract or the Master Escrow Agreement/Master Insurance Agreement for any matter or damage, then the Student and his/her parent/guardian shall not be entitled to claim against  James Cook University Singapore or the Escrow Bank/Insurance Company* for the same payment for the same matter or damage due to any other provision in the Student Contract or the Master Escrow Agreement/Master Insurance Agreement.

Refund timeframe

All refunds will be processed within 7 working days from lodgement of request.

Details on the procedures are available in the Student Handbook which can be accessed by clicking here.

Advanced Standing

Students who have previously studied at a tertiary level may be eligible for exemption for certain subjects in JCU Singapore.

To find out if you are eligible for advanced standing, you can visit the Advanced Standing Assessor, which details advanced standing arrangements between JCU Singapore and various institutions around the world.

If you are eligible to have previous studies considered as part of your application, please attach all relevant information pertaining to previous study, including academic transcripts and syllabi of subjects passed together with Advanced Standing Application Form during Application Form submission.

Credit Transfer

Due to EduTrust requirements, the Standard Student Contract is a mandatory and integral part of the admissions process.

The Standard Student Contract sets out, among other things, the course fees and important parameters such as course start and end dates. As a consequence, assessment of credit transfer for prior learning has to be concluded prior to enrolment. Once the contract is sealed, it becomes binding and irreversible.

For this reason, it is not possible for the Singapore campus to amend the offer or contract once is it in force. It is paramount for students to note this and to lodge the relevant supporting documents at the point of application. It is further advised that students seeking consideration for credit transfer should submit their applications early in order to allow sufficient time for evaluation.

Please download the Credit Transfer Form here.